Instant Management Systems will help you become ISO certified – guaranteed. If you do not pass the stage 1-certification audit within 6 months, we will give you your money back.
Yes, that’s right, a money back guarantee!
To qualify for a refund, all you need to do is send us a copy of the stage 1 audit report within 6 months of purchase; which must clearly state:
- This has been a formal stage 1-audit, performed by an accredited certification body;
- Your organization is not yet ready for the stage 2-audit (stage 1 needs to be redone, or a follow-up audit is needed before continuation is possible);
- The implementation is based on one of our Instant Management Systems;
- The non-conformities are related to an incorrect design of the management system (failure to perform a proper risk analysis, internal audit or a management review is considered a failure in implementation);
In other words, we cover any defects in the purchased content.
Here’s the small print:
- The name on the audit report should match the name on our invoice;
- The money back guarantee applies to Instant 7510 add-on or Instant BIR/BIO add-on only when purchased together with Instant 27001;
- The money back guarantee does not apply to PDF-only licenses;
- If the payment was done in a foreign currency (e.g. USD instead of EUR), the refund will be corrected to compensate for exchange rates and the cost of the money transfer.
After the refund, you may still continue the use of your Instant Management System!